Incidents reported on status page for Dodo Payments https://status.dodopayments.com/ https://d1lppblt9t2x15.cloudfront.net/logos/716aa4aadb2b837a9a1a59f2d2622d52.png https://status.dodopayments.com/ en https://status.dodopayments.com/incident/1024995 Fri, 21 Aug 2026 08:30:00 -0000 https://status.dodopayments.com/incident/1024995#f881afc274909289f5504c17075a9fd51f2bdfb381b664d6c4ce4ef0dbe833f9 We will be performing scheduled maintenance on our authentication system. During this window, some authentication services may be temporarily unavailable. An expected downtime of 5 to 10 minutes is anticipated. We appreciate your patience and will restore full service as quickly as possible. https://status.dodopayments.com/incident/999449 Fri, 07 Aug 2026 12:15:00 -0000 https://status.dodopayments.com/incident/999449#ea4b582df8ee3594c069e85f5b04a129385a1577890a0e43c2f296e03bf48bac This incident has been resolved. Webhook delivery is now fully operational. We identified the issue, applied a fix, and confirmed normal delivery across all endpoints. We apologize for any inconvenience caused. https://status.dodopayments.com/incident/999449 Fri, 07 Aug 2026 11:40:00 -0000 https://status.dodopayments.com/incident/999449#6d059c855af88a434907922311128a0baa809ebe744072341561850601dde9df There is an ongoing issue with our webhooks delivery system - our team is investigating. We will update soon. https://status.dodopayments.com/incident/965705 Thu, 16 Jul 2026 08:30:00 -0000 https://status.dodopayments.com/incident/965705#8d8ca301a0aa57464b8e4df3e6aeb82d093575da96a008c2b20b2bde37d19eb2 We will be performing scheduled maintenance on our database to improve performance and reliability. During this window, some services may be temporarily unavailable. An expected downtime of 5 to 10 minutes is anticipated. We appreciate your patience and will restore full service as quickly as possible. https://status.dodopayments.com/incident/895661 Thu, 14 May 2026 08:30:57 -0000 https://status.dodopayments.com/incident/895661#53d281211fd73d00e295747ae03acfed7bff7e965c767fbf3257daff03c12066 We have a scheduled database maintenance window today, Thursday, May 14, 2026, from 08:30 to 09:00 UTC (30 minutes). During this window, there may be a couple of minutes of downtime, along with brief intermittent slowness or transient failures on payment processing and related APIs. No action is required on your end — services will automatically recover once the maintenance completes. This window was chosen because it falls within our lowest-traffic period of the day to minimize customer impact. We'll post an update here as soon as the activity is complete. Thanks for your patience. https://status.dodopayments.com/incident/887241 Mon, 04 May 2026 18:09:00 -0000 https://status.dodopayments.com/incident/887241#71ec67f16ac665b78a1ccf1826568bf92ed643f886552dd87b52d8ad5fc1272d We will be performing scheduled general maintenance on our infrastructure to improve system reliability, performance, and security. During this window, some services may experience brief interruptions or degraded performance. Our engineering team will be applying system updates, optimizing database performance, and conducting routine infrastructure checks. We expect all services to return to full operation once the maintenance window is complete. If you experience any issues after the maintenance window, please reach out to our support team at support@dodopayments.com. We appreciate your patience and understanding. https://status.dodopayments.com/incident/848320 Fri, 13 Mar 2026 07:00:35 -0000 https://status.dodopayments.com/incident/848320#d85963d995b641185889d60edb16034702357c87e3651c657c94e1d515fa3272 We will be performing scheduled maintenance on the **Customer Portal** during this time window. The maintenance window is **15 minutes (07:00–07:15 UTC)**. During this period, the Customer Portal may experience brief interruptions or temporary unavailability. We will complete the update as quickly as possible and restore full access once the maintenance is finished. We apologize for the inconvenience and appreciate your patience. For urgent questions, please contact support. https://status.dodopayments.com/incident/846688 Wed, 11 Mar 2026 06:45:18 -0000 https://status.dodopayments.com/incident/846688#876e267d1b30f2cb79b70fb20a48c4a4aa67842d246d48c8726a7bd8a009e80d Maintenance completed https://status.dodopayments.com/incident/846688 Wed, 11 Mar 2026 06:30:18 -0000 https://status.dodopayments.com/incident/846688#d92eafd466abcea793ffe55c985e2d89119ef1b90e7f2a9dad1cec867b5502a5 We will be performing a short scheduled maintenance on the Dodo Payments website. During this time, **dodopayments.com may be temporarily unavailable** while we apply routine updates and improvements to the website infrastructure. **Impact** - The main website may not load during the maintenance window. - Payments, APIs, dashboards, and checkout services will remain fully operational. **Duration** The maintenance is expected to last approximately **15 minutes**. If you experience any issues after the maintenance window, please contact our support team. https://status.dodopayments.com/incident/827616 Wed, 18 Feb 2026 00:00:00 -0000 https://status.dodopayments.com/incident/827616#968a811054e35fa831d3c4e843d3e8fb5e7fe541caa80e7f80df649d3795dd80 We are updating our login system to improve security and performance. Sessions: For security reasons, all active sessions will be cleared. You will need to log back in once the maintenance is complete. Data: No background processes or data integrity will be affected.